Responsible Gaming Policy

We try to take care about you

The games on the website are for entertaining purposes, not for making money. Sometimes you can lose money, and we want you to be aware of this. We want you to play on our website and feel confidently about your financial and social matters.

Here are some recommendations from us:

  1. Please enjoy the process of gaming. It should be your leisure time.
  2. Control the time and amount of money you spend.
  3. Should you need a break from gambling, self-exclusion from games on our website, please contact our client support team.

Dealing with addiction

If you are not sure whether you are addicted person or not, please take this quick anonymous test and see what the results come back with. http://www.gamblersanonymous.org/ga/content/20-questions

If you need any advice regarding your gambling behavior, please contact our client support team. You need to look at yourself objectively to check if you are an addicted person. If yes, we recommend that you establish some limits or take a break for some time from gambling.

Establish some limits

If you are frequently exceeding your budget or spend too much time on gambling, we ask you to establish some restrictions for yourself. It can be deposit, loss, wager, session limits.

Please be aware that you can change your limits at any time. Decreases in deposit limits happen immediately but increases have a cooling-off period. Limits cannot be applied retroactively, so existing transactions in your account may not be invalid.

Take a break

If you do not want, or it would be better for you not to play games on our website for some time, you can do this in two ways.

Cooling-off period. The setting of such period is applied immediately. The minimum cooling-off period is 7 days.

During the cooling-off period, you will not be allowed to deposit money into your account and will be excluded from all promotional offers for the selected period.

Self-exclusion period. A minimum self-exclusion period is six 6 months.

Be sure to request withdrawals before setting a self-exclusion period. Once your account is suspended, you will not be able to request a withdrawal. Once your account has expired, your account cannot be automatically activated. Contact support to unblock your account. Please read our self-exclusion policy to get more detailed information on this matter.

Our main aim is to help you have fun while playing on our website. If you require any further information or assistance regarding responsible gambling, please contact our client support.

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